What do you believe? The answer is likely to be 'more than you realize'. We understand and manage the world around us through our beliefs, which may not be perfect, but which are largely useful.
Changing minds very often means changing beliefs, which means the persuader should gain a good understanding of what these are, how they are formed and how they get changed.
Articles on belief include:
What are beliefs?
Here's a simple definition:
A belief is an assumed truth.
Hence everything is a belief -- including this statement.
We create beliefs to anchor our understanding of the world around us and so, once we have formed a belief, we will tend to persevere with that belief.
Beyond belief
The corollary of our definition of belief is that if we know something to be true, then it is more than a belief. The tricky question now is 'How do we know that something is always true?' Just because in our experience it has always been true, it doesn't necessarily follow that it will continue to be true.
We usually belief that things will happen as they have previously happened, because it is useful to do so. As such, this means that everything is a belief. Which is good, from a persuasion standpoint. Because beliefs can be changed.
Beliefs and language
Belief is highly entangled with language. If there is a word for something then we believe it exists, as in the Sapir-Whorf Hypothesis. We thus 'language reality into existence'.
This is one reason why people from different countries have difficulty understanding one another, as the beliefs they hold are built into the language and the culture.
Beliefs About People
We have beliefs about many things. These may be 'black and white' polarities. They may also range along a spectrum between the two ends.
A particularly critical area in which we hold beliefs is about other people. What I believe about people will drive how I behave towards them. This applies to myself too, of course.
Intent: concerned for others vs. concerned for self
This is the belief about how basically selfish people are. A balance between these two concerns leads to the Care-Behavior Matrix.
Concern for others
I can believe that people are basically good and kind and have a natural tendency to help others. People who believe this way are likely to be trusting and trustworthy. They may also be naive and open to unprincipled persuasion.
Concern for self
I can believe that we are all basically selfish, and all actions are self-motivated. People who see the world in this Machiavellian way will not trust others and will manipulate the world for their own ends. They may even interpret pro social, helpful actions as for the purpose of making me feel good.
Capability: natural talent vs. ability to learn
This is the nature vs. nurture debate.
Natural talent
This is also called Trait Theory. It assumes that people are born with particular talents and abilities and that there is no point trying to change these.
This was popular in the early years of psychological theories and then was scotched when the complexity of people, the (particularly Freudian) effects of early development and their ability to learn was considered. More lately, it has return in the guise of Behavioral Genetics.
If people in organizations believe more in natural talent, this increases significantly the importance of recruitment and decrease the importance of training and development.
If I believe that I have some talents and not others, then I am less likely to seek to learn and more likely to try to live based on what I can already do and what I believe I know.
Ability to learn
I can believe that, by and large, we all have similar talent, and that the question of ability is more about learning. All people are seen as 'learning machines' and the focus is more often rather on whether we can learn but our preferred learning style.
If people in organizations believe more in our capability to learn, this increases significantly the importance of training and development and decrease the importance of recruitment.
If I believe that I can develop through learning, I will be more likely to seek higher education and take an approach of 'life-long learning'.
Intelligence: Fixed ability vs. Growth mindset
Similar to nature-nurture capability beliefs, this is often a personal belief: Am I as clever as I am or can I become more intelligent. as with other beliefs, each creates a self-fulfilling prophesy whereby a person grows intellectually or not. (Research, by the way, has shown that around half of your 'intelligence' is inherited and half is about what you do).
Fixed ability
The fixed ability belief is that we have a certain intelligence and ability and are unable to change this.
It has been found that children who are praised as being 'clever' tend to take on less risky challenges as they do not want to lose this 'intelligent' tag.
Growth mindset
In contrast to the fixed viewpoint, a person with the 'growth' mindset believes that if they work hard they will become more and more clever.
Children who are praised as 'working hard' take on more challenging tasks, in contrast with those who were praised for being clever.
Rights: For care or independence
This is the communist vs. capitalist debate.
Rights for care
If I believe in a right for care, then I assume that anyone who is in need can turn to someone else and ask for help, and the other person has a duty of care to assist in whatever way they can.
The question that goes with this is who has the duty of care. Depending on the person and the situation, this may be:
Governments who believe in the right of care will provide that care through social services, hospitals, and so on, funding this from taxation.
Organizations who believe in a rights of care will be loyal to their employees and will try not to fire them except under exceptional circumstances (and then will wring their hands about it).
People who belief that others have a right of care will actively or reactively give help to them.
No rights for care
If I believe that nobody has a right of care then I will tend towards a more anarchic disposition, believing and acting that it is 'every person for himself or herself'.
Governments that have less concern about care will have low taxation and very limited funded institutions and laws about care.
Organizations who believe they have no duty of care will hire and fire at will and provide the minimum possible benefits and environment to keep the people they need.
Individuals who believe that people have no right of care will ignore the plight of others.
Difference: Self vs. other people
Beliefs about people include beliefs about people in general and people in particular. Although we may believe that people in general are rather nice, we can believe that a particular person is not very nice. That person may be ourselves, too.
I look at you and I look at me. And before either of us has opened our mouths or acted, there is already a gap, which will drive how I behave towards you (and me).
When my beliefs about myself are different from my beliefs about other people, then psychological problems are likely, ranging from low self-esteem to megalomania.
Difference beliefs about people lead to biases of many kinds, such as racial or gender bias.
The Care-Behavior Matrix
Depending on our beliefs about people, in particular our beliefs about ourselves and others regarding care, we may act very differently toward them, as in the table below.
The Collaborator
If we believe in the rights of people to be cared for, that we have a duty of care towards them, and also believe that others are trustworthy and caring, then we will seek to collaborate and work together with them.
The Collaborator is the opposite of the Independent. They make good team players and can become very frustrated when working with Users and Independents.
The Nurturer
If we believe in the rights of people to be cared for and that we have a duty of care towards them, but that they do not care about others, then we will try to be helpful and guide them in their actions (perhaps even if they do not want help).
The Nurturer is the opposite of the User. When Users and Nurturers work together, the Nurturer can become a victim.
The User
If we believe that people have no rights to be cared for, but that others are trustworthy and caring, then we may seek to take advantage of this. We may stereotype or depersonalize them as we seek to absolve ourselves of any guilt about this.
The User is the opposite of the Nurturer and when they work together, the User may become a bully or callously take advantage of the Nurturer's good faith.
The Independent
If we do not believe in the rights of people to be cared for, and that others do not care about us, then we will go our own way and generally ignore others.
The Independent is the opposite of the Collaborator and will usually prefer to work alone rather than in teams.
The Confidence TrapDescription
There is a trap where belief that you can do something leads to you not doing it.
One of the places where this paradox can happen is in visualization and other deliberate motivational activity. You are asked to imagine an exciting new future, with the idea that you will then be terribly motivated to work hard to get there. But what can occur is that the belief that it will happen is so strong that you just sit back and wait for it to appear.
Another common confidence trap happens in schools, where students believe themselves intelligent and able to learn quickly, and so procrastinate or otherwise put off work now with the assumption that a quick flick through the books later will suffice to get that A grade. In this way, intelligence can breed laziness. This pattern can also reach out into the rest of a person's under-achieving life.
Research
Oettingen and Wadden (1991) tracked women on a weight-loss program. Those who believed they would easily lose weight actually lost less weight.
Phan and Taylor (1999) asked students to visualize themselves getting high grades and then record the hours they spent studying. Students who visualized spent less time studying than those who did not and got lower marks in important mid-term exams.
Discussion
So why does this happen? One reason is that the parts of our brain that are used to think about the future are also the same parts that remember the past, so imagining a future can, if we are not careful, feel in some way as it has already happened. This can happen subconsciously, with the comfort of a 'remembered future' surfacing as confidence.
There is an assumption in visualization methods that a desirable future is motivating, making a person want to do something to achieve it. Yet people whose sense of control is achieved by ceding control to others may, when believing in the desirable future, also believe that it will be provided for them. And where the sense of control is gained through action, over-confidence in one's own ability to manage the future may also have a non-motivating effect.
This will happen more with some people than others, probably those who are more easily deluded and for whom hard work is not considered a pleasure. Perhaps also people who do not naturally focus on the future more easily drop a forced imagining into a confident past.
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